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The Difference is Clear

Clearly Exceptional People
Each member of the Carter|VerPlanck team believes what our founder Henry Carter believed in 1927 - that a company must look forward for innovative solutions, represent only the best products, and view each customer as a partner, not a paycheck. C&V focuses on building strong and lasting relationships, providing value-added process knowledge, and ultimately supplying the most advanced and dependable products available - with exceptional service after the sale.

Sales  
   
Carter|VerPlanck's sales department boasts over 350 years of combined experience in the industry. In addition to their extensive sales experience, the department's members have experience in various relevant fields. For example, all of our sales representatives are certified engineers, which enables them to guide the design process to yield a specially designed end result. If C&V does not have a superior solution for your specific needs, our sales team will readily provide advice that directs you toward the better alternative.
   
Customer service & Project Management  
   
The project management team at Carter|Verplanck brings over 31 years of experience to the industry. Once a project is in-house at C&V, the project management team becomes the heart of the company's daily operations, ensuring an accurate and efficient project execution. Even after project closeout, customers remain the top priority. The project management team doubles as a customer service team that takes calls regarding warranty items. In both of these roles, the team members apply their relevant experience in professional fields to supply clear answers exceptionally well.
   
Field Service  
   
  The field service department at Carter|Verplanck effectively troubleshoots your specific problems with over 127 years of combined experience with various types of industrial equipment. C&V requires the entire department to be factory trained and authorized to repair C&V products. The team members also seek total customer satisfaction, working with exceptional dedication and expertise long after the sale is closed and the project completed.
Service Sales Sheet
 
Accounting  
   
  The financial safeguard of Carter|Verplanck, the accounting staff works closely with the project management team to ensure an accurate record of finances. Our controller is a certified CPA and brings over 20 years of experience as a CFO to C&V.
 
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