At
Carter | VerPlanck, the sale is just the beginning of our relationship
with you. We stand behind our products well after your facility
is up and running. We have an in house dedicated Service Department
for complete customer care, with factory trained technicians
ready to provide service for our entire product line.
Our experienced technicians conduct on-site training programs designed around
your equipment and staff, and provide first-hand demonstrations on the inspection
and maintenance of your equipment. In addition, most of our manufacturers provide
online learning resource centers as well as continuing education classes for
your staff.
Best of all, we take to heart our philosophy to “Fix it now, ask questions
later” ensuring prompt quality service and no interruption in the important
services you provide to your customers. We strive to assist you in getting the
most value and the highest efficiencies from our products – that’s
our promise.
Service Highlights
- Service Hotline available 24 hours a day, 7 days a week
through
toll-free 800 number
- Factory-Trained Technicians receive
continuous industry education and
specialized training
- Fleet of Service Trucks fully-equipped to handle issues
at your facility,
at your convenience
- Quick-Response Service from our own expert technicians
means reduced
downtime to you
- Extended Warranties and Preventative
Maintenance Contracts to ensure professional product upkeep
- Local Florida and Georgia Service provided to clients
on our
complete product line
- Registered Engineers with process and mechanical backgrounds
meet your needs better than a typical manufacturer’s
representative
- Experienced Staff in municipal, engineering, contracting
and manufacturing fields
- Factory Certifications by Flowserve, ClorTec, APCO, Allen-Bradley,
Square D, Verderflex and John Crane to name
a few
- Online Resources – Educational services and learning
centers
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